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Kris Hagel has a blunt take on the state of educational technology in his district — and probably yours. “Ed Tech Got Away From Us—and It’s Kind of Our Fault” is the title of a talk he delivered at a conference the same afternoon he sat down with Tech & Learning. It’s also a pretty accurate summary of where a lot of districts find themselves right now.
Hagel—a K-12 CIO with 25-plus years in education and CoSN Board Member— returned from this year’s convention energized by two conversations dominating the hallways: the screen time debate and the growing interest in districts using AI to build their own edtech tools. Both, he says, are wrapped in fear—from parents, from teachers, and from edtech vendors watching their clients start to build around them.
His prescription for the fear? Communication, transparency, and a hard look in the mirror. Hagel’s Washington State district of nearly 10,000 students is in the middle of a deliberate pullback from what he describes as a pandemic-era “whatever works” posture toward technology—one that left his team with thousands of approved apps and no clear rationale for most of them.
“I look at our catalog of approved edtech apps and I’m like, ‘oh my gosh, that is way too many things,'” he says.
Working alongside his chief academic officer, Hagel has begun re-establishing what purposeful technology use actually looks like in a classroom. He is also planning a district-wide transparency report, using AI to aggregate and synthesize usage data across grade levels and share it publicly with families.
On the parent communication front, Hagel credits ParentSquare as a key partner, citing its ability to route messages to different constituent groups in whatever format they prefer — app, text, phone, or push notification.
“You’ve got to get out there in front of it and tell the story,” he says. “Once you tell those stories, parents get behind it.”
He also draws a distinction that more district leaders would do well to internalize: consumer technology and education technology are not the same conversation. Conflating them, he argues, is a big part of how fear takes root — and how trust erodes. The average student, he noted, spends roughly 70 minutes per day on a device in school. Not six hours! Seventy minutes — mostly purposeful.
That number alone, he says, changes the tenor of almost every parent conversation.